OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
38 ratings and 32 comments received in the last 90 days.
14 June 2025
No fuss, straight forward and communication good too
07 June 2025
My only complaint is that I was told it would take until the end of the day before my car would be ready so I took the train 60 miles to Edinburgh for a day out - I'd just arrived when DP called to say my car was ready! Great service.
07 June 2025
Swift repair and excellent help with a query we had.
07 June 2025
Good friendly service always very quick.
07 June 2025
Very friendly reception staff - especially Norrie. The backroom staff seem good too
04 June 2025
Communication was good and my car was serviced within the timescale I was given.
01 June 2025
Great service and friendly helpful reception staff.
01 June 2025
The issue was resolved quicker than the estimate, and the car was valeted before return which was a nice touch, as it was a warranty issue and recall I would have like greater availability of a courtesy car, as I rely on my MINI for work.
28 May 2025
Got a curtesy car with no petrol had to fill the car up. Could you not put 1/4 tank in and charge????
20 June 2025
Completely satisfied everyone very helpful