OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
24 ratings and 15 comments received in the last 90 days.
05 October 2025
I was given an appointment within a week of ringing on a day that suited me. Everything was clearly explained including likey cost. I was able to wait in a comfy environment while service was done. All very professional.
28 September 2025
Staff friendly that's what I like!
25 September 2025
Staff were helpful and charming. Excellent communication and they made every effort to help me.
20 September 2025
Communication was good. Service was done quickly
11 September 2025
They are very helpful and knowledgeable....trustworthy.
11 September 2025
Consistently very friendly, polite and efficient.
06 September 2025
Repeatedly good service from the team . Friendly and professional.
01 September 2025
Exceptional
20 August 2025
My experience resulted in me raising a formal complaint which has subsequently been addressed an after-sales colleague. I am happy to provide a copy of my complaint if required.
06 October 2025
Staff helpful and pleasant